itass logo                                                            Contact:

                                                       Becky Boyd

                                                       MediaFirst PR Ð Atlanta for itaas

                                                       (770) 642-2080

                                                       becky [at] mediafirst.net

 


FOR IMMEDIATE RELEASE

 

itaas TO DEVELOP EVENT COLLECTION SYSTEM TOOL FOR TIME WARNER CABLE

 

ECS tool developed by itaas to be deployed nationally across all by Time Warner Cable Division

 

Atlanta, GA, March 8, 2004 -- itaas, inc., the premier provider of ITV services for the digital cable industry today Time Warner Cable announced today that it has partnered with itaas, inc., the premier provider of iTV services for the digital cable ITV industry, to develop and implement a system-wide Event Collection System (ECS) tool for deployment by Time Warner Cable. The Event Collection System (ECS) tool provides Time Warner Cable with a single focal point to monitor the activity across the entire Video on Demand multi-vendor, (VOD) infrastructure.  It tracks system health and highlights any particular movie purchase rates, allowing headend personnel to quickly identify issues that may be out of the norm, drill down into the cause of the problem and resolve it in a timely fashion.

 

Higher movie buy rates are achieved, increasing on-demand revenue and enhancing customer satisfaction when the ECS tool is utilized.  The tool is designed to be extensible so that as additional components from multiple vendors can be added to the VOD infrastructure they can also be monitored with minimal effort.

 

Vibha Rustagi, President and CEO of itaas, says, ÒWe are excited to have the opportunity to work with Time Warner Cable to help them successfully address this critical issue.  The benefits of ECS are quickly realized and we are gratified by the results, which demonstrate our ability to tackle complex system issues.Ó

 

The ECS software development tool is currently being deployed at all Time Warner Cable divisions across the U.S.  In New York, the most complicated operation in the country, the results have been outstanding.  ÒWe will continue to enhance ECS, adding functionality and maximizing efficiency as it is rolled out across all the Time Warner systems,Ó says Rustagi.

 

About itaas, inc.

 

itaas is the premier provider of iTV services in the digital cable TV industry, serving MSOs, set-top box manufacturers, application developers, conditional access and OS providers, and content developers. itaasÕ end-to-end expertise with digital networks, from set-top clients to headend servers, help customers deploy innovative services, on accelerated schedules. itaas offers the flexibility of a comprehensive portfolio of services, including: system architecture and design, software development and integration, application certification, along with a full-service lab and testing facility. Leading broadband companies depend on itaas for first-to-market advantage. Visit itaas on the Web at www.itaas.com or call 770-368-4024.

 

 

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