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FOR IMMEDIATE RELEASE
ALPHARETTA, GA - October XX, 2000 - Crescendo Technologies Group, LLC, a leading provider of Information Technology (IT) Services, has entered a strategic relationship with Agilent Technologies Inc. [NYSE: A] to help companies monitor business-critical Internet services hosted by network service providers. Crescendo will deploy Agilent's industry-leading FirehunterTM to obtain independent confirmation of online network performance and Service Level Agreements (SLA).
As companies entrust important commercial services to the Internet, they must increasingly monitor service levels to assess their customer's online experience. This is a formidable task because any component in a complex network of ISPs, servers and network equipment can disrupt service quality. FirehunterTM provides a continuous view of customer experience that enables graphical reporting of minute-by-minute business results correlated with end-to-end transaction performance.
"Clients recognize the necessity of proactive management of performance for online users, which generates profits through mission-critical Internet applications," says Jeff Meyer, Managing Principal of Crescendo's IT Infrastructure practice. "Agilent's solution ensures that our clients get what they pay for in network performance, by measuring the Service Levels that clients receive from hardware, software, or Internet Service Providers (ISP). ISP performance guarantees mean nothing without independent verification. FirehunterTM zeroes right in on our clients' needs."
FirehunterTM is the industry's leading Internet service assurance solution, providing service-level monitoring and reporting, automated service-level agreements (SLAs), and network performance management. It enables end-user companies and service providers to deliver online services with assured and verifiable quality.
Crescendo maintains its longstanding reputation for strategic network management service offerings by offering FirehunterTM for electronic commerce, collaboration, and enterprise integration.
"We value our relationship with Crescendo Technologies because they understand the importance of service level monitoring as an enabler of electronic commerce," says John B. Smith, director of Firehunter sales and marketing. "Combining our mutual expertise will enable businesses to take maximum advantage of FirehunterTM products to run high-profit, high-performance, and high-quality Internet initiatives."
Crescendo's clients can identify potential issues anywhere, alert appropriate staff, and trigger corrections. FirehunterTM combines end-user-experience and infrastructure-performance views with near-real-time business performance measurements for a complete picture of e-commerce service health.
About Crescendo Technologies Group, LLC
Crescendo Technologies Group is a leading Information Technology (IT) Services firm that builds, integrates and delivers technology initiatives that transform businesses into industry leaders. Crescendo's staff of consultants, architects, analysts, developers, and administrators have breaking software development skills and rigorous technology experience that provide insight, direction, and knowledge infrastructure to help clients navigate the fast-changing, connected economy. Multidisciplinary practices open legacy systems to the web with security, develop systems for enterprise collaboration and knowledge management, provide security audits and policies, create Wireless Application Protocol (WAP) and pervasive wireless applications, and deliver electronic commerce presences that create value and efficiency. Clients include: Cox Enterprises, Federated Department Stores, Coca Cola Bottling Company United, National Services Industries, JDN Realty, American Financial Group, LeasePlan USA, S1 Corporation, William Carter Co., Scientific Games, Powertel, and the State of Georgia. For more information, call (678) 942-3400 or visit the company's web site at http://www.Crescendo-Tech.com.
>About Agilent Technologies
Agilent Technologies Inc. (NYSE: A) is a diversified technology company with approximately 46,000 employees serving customers in more than 120 countries. Agilent is a global leader in designing and manufacturing test, measurement and monitoring instruments, systems and solutions, and semiconductor and optical components. In fiscal year 1999, Agilent had net revenue of more than $8.3 billion. The company serves markets that include communications, electronics, life sciences and healthcare.
Information about Agilent Technologies can be found on the Web at www.agilent.com. Information about Firehunter can be found on the web at www.firehunter.com.
This news release contains forward-looking statements, including without limitation statements relating to the timing of Agilent Technologies' product releases and Agilent Technologies' ability to extend is product offerings, that involve risks and uncertainties that could cause results of Agilent Technologies to differ materially from management's current expectations. These risks are detailed in Agilent Technologies' Annual Report on Form 10-K for the year ended October 31, 1999, and its Quarterly Report on Form 10-Q for the quarter ended July 31, 2000, as filed with the Securities and Exchange Commission.
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