FOR IMMEDIATE RELEASE

 

POINTSERVE PREPARING FOR RAPID EXPANSION

 

New CFO is Latest Addition to Management Team,Supporting Execution on New Accounts

 

AUSTIN, TEXAS – May 20, 2002 – PointServe, a leading provider of service supply chain optimization solutions, has appointed Robert S. Smith as Chief Financial Officer (CFO) to help direct the company’s rapidly increasing business volume. Smith has a proven track record in executing successful strategies for high-growth technology companies. The addition of this seasoned executive comes on the heels of several PointServe milestones, including Enterprise Service Optimization (ESO) deals with Deere & Company and Time Warner Cable in Columbia, SC.

 

“Bob Smith rounds out our management team’s ability to execute on PointServe’s goals of consistent growth and solid financial performance,” says G. Edward Powell, CEO of PointServe. “With the interest our new ESO suite is generating, we’re poised to quickly expand in the near-term – and Bob’s experience with venture finance, operational infrastructure, and growth strategy for high-tech companies will help us do just that.”

 

Smith’s addition to the PointServe executive team coincides with the kickoff of an additional round of funding to support the growing volume and complexity of the business. With a range of new customers and initiatives, PointServe continues to increase its market share and looks to a strong management team to execute on its goals.

 

Before joining PointServe, Smith has led financial organizations in multiple high-tech organizations, leading highly successful fundraising efforts and establishing operational infrastructure, policies, and procedures that successfully managed growth. Bob has also guided several rapidly growing companies through an Initial Public Offering (IPO), including National Instruments, XeTel, and IntelliQuest.

 

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About PointServe

PointServe is a leading provider of service supply chain management solutions that enable companies to optimize the economic performance of their entire service supply chain - from demand forecasting and resource planning through customer appointment setting to service technician scheduling and dispatching. PointServe's Enterprise Service Optimization (ESO) product suite combines planning, optimization, and execution modules into a single, integrated suite that synchronizes real-time decision-making between service supply chain management functions. ESO provides enterprises with substantial gains in operational efficiency, as well as significant incremental revenue through improved customer retention and increased customer satisfaction. These major benefits provide PointServe clients with rapid, tangible ROI, a critical differentiator in today’s difficult economic environment. Optimization through ESO provides a crucial competitive edge for leaders in telecommunications, utilities, and technology, such as Southern Union Gas and Time Warner Cable. PointServe is on the Web at http://www.PointServe.com.

 

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